Why Worry? - Policies and Procedures
We live by the attitude that you should treat people how you would like to be treated. By putting ourselves in your shoes, we implemented the "Why Worry?" initiative to ensure that you never have to worry about problems related to shipping, returns, customer service, etc.
Shipping - FREE SHIPPING
Shipping is FREE in the United States. Standard Shipping rates apply for all international orders.
Returns - EASY RETURN PROCESS
Our watches are crafted perfectly for you and it is important to us that your completely satisfied with your purchase. In the event that you need to return the watch, please send us a quick message to firstname.lastname@example.org or just send the watch back with a note attached, we will send you a new watch for free or refund your money back, depending on your preference.
(Please note that we can only send you a new watch or issue a refund, if we receive the watch in the same condition as it was shipped. If the watch is damaged or needs repair, we will contact you directly for further instructions.)
If you have any questions, concerns, or comments in regards to your purchase, please send an e-mail to email@example.com with your name and concern in the subject line of the e-mail. We will review the e-mail within 24 hours to come up with the best solution for you.